Whatever stands between you and Mandara, the keepers of the Codex will see you through it. Fast answers, friendly staff, and a community that has your back — from your first login to your final Kruma siege.
Most questions are answered fastest by our staff and players in real time. Come say hello before you open a ticket anywhere else.
The Lost Codex Discord is the heart of the community and the quickest way to get help. Live staff, helpful veterans, patch decrees, and bug reports all gather here. You don't need to wait for office hours — someone is almost always around.
Open DiscordBefore you summon a keeper, try these first. Most snags on the road to Mandara clear up in under a minute — a misread rune, an old client, a hero wedged in stone.
Double-check your username and password for stray runes. If you've forgotten them, reset your credentials from My Account. Also make sure you're on the latest build — an outdated client can bar the gate.
Reset via My Account →Wedged in terrain or unable to move? Use the in-game Unstuck button to teleport your hero back to a safe point. It's the quickest way to free a stuck soul without losing a step of progress.
Still stuck? Ask on Discord →For step-by-step install rites on every platform, see the Downloads page. On Android, you may need to allow installs from unknown sources before the APK will open. iOS pilgrims install via TestFlight.
Go to Downloads →Missing an item, or something amiss with your account? Open a ticket on Discord and include your character name so the keepers can look into it. The more detail you give, the faster we put it right.
Open a ticket on Discord →One account, same world, play anywhere. Handle the essentials from the ledgers below.
Update your details and security from one place. Your single account carries across Android, iOS and Steam — no resets, no second logins.
No account yet? Inscribe your name in a moment and step into Mandara — free to play, no paywalls. Your hero awaits across every device.
Clear reports help us mend the world faster. When you tell us about a bug, please inscribe the details below.
The more of these you can give us, the quicker the keepers can track it down.
Drop your report in the bug-report channel on our Discord. Include the details from the scroll at left, and our team will take a look. Thank you for helping keep Mandara running smoothly.
Report a Bug on Discord