Can't Log In
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Double-check your username and password for stray runes. If you've forgotten them, reset your credentials from My Account. Also make sure you're on the latest build — an outdated client can bar the gate.
Aid for the Wayward
Support
Something gone wrong in the realm? Start here — most problems have a direct answer below, and the community hall answers the rest fastest.
Fastest route
The community hall.
Our Discord is where staff and veteran players answer in real time — bug reports, stuck characters, account trouble and everything the pages below cannot fix.
Join the DiscordCharacter Stuck
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Wedged in terrain or unable to move? Use the in-game Unstuck button to teleport your hero back to a safe point. It's the quickest way to free a stuck soul without losing a step of progress.
Download & Install Help
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For step-by-step install rites on every platform, see the Downloads page. On Android, you may need to allow installs from unknown sources before the APK will open. iOS pilgrims install via TestFlight.
Lost Items or Account Issue
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Missing an item, or something amiss with your account? Open a ticket on Discord and include your character name so the keepers can look into it. The more detail you give, the faster we put it right.
Read the FAQsPlatforms, requirements, cross-play
Install helpAndroid, iOS, Steam & Mac steps
My accountPassword, characters, Unstuck
Rules & conductWhat gets a character sanctioned
Contact the Operator
Permington Software Development Services
Tantra TLC — The Lost Codex, this website, and its webshop are developed and operated by Permington Software Development Services, a registered business in the Philippines. For billing, purchase, account, or privacy concerns, contact us directly and include your order number, account name, and character name so we can help faster.
Email: Support@tantratlc-mobile.com
Discord: discord.gg/Epyn7MYpTY ·
Facebook: @tantratlc
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