Privacy Policy
Contents
2) Information We Collect
2.1 Information You Provide
- Account details: username, email, and password (stored securely in hashed form).
- In-game profile: character name, guild/clan, and optional profile information you choose to provide.
- Support requests: bug reports and customer service messages.
- Purchases: name (for receipts), payment method, and transaction references.
2.2 Information Collected Automatically
- Device & usage details: device type, operating system, IP address, browser type, and basic session activity.
- Diagnostics: crash logs and error reports to keep services stable and secure.
- Cookies: for login sessions, cart functions, and basic analytics.
2.3 Anti-Fraud & Abuse PreventionSecurity
To protect the game economy and player accounts, we may use IP address and device information for security monitoring and investigation of abuse (for example: duplication exploits, fraud, and account compromise). We do not sell this data. We use it only as needed to enforce rules, prevent harm, and comply with legal obligations.
2.4 From Payment Services
- PayPal (primary online card processor)
- Bank transfers
- GCash, Maya, and GoTyme
We do not store your full card or banking details — only confirmation data (such as payment status and transaction references) provided by these processors.
3) How We Use Your Data
- Create and manage accounts and profiles
- Process purchases and deliver digital goods
- Provide customer support
- Improve gameplay, security, and overall service
- Send service updates (you can opt out of marketing messages)
4) WooCommerce & Store Data
- WooCommerce stores order details and contact/billing info for receipts.
- Cart/session cookies maintain shopping carts and store preferences.
- Transaction records may be retained for tax and legal compliance.
5) Minors
Our game is not targeted at children under 13. If a parent or guardian believes a child has submitted personal data, contact us to request deletion.
6) Cookies & Analytics
- Keep you logged in
- Maintain shopping carts and preferences
- Measure basic site performance and traffic
You can disable cookies in your browser, but some features may not work properly.
7) Payments
Transactions are processed by PayPal, GCash, Maya, and GoTyme. We receive only payment confirmations and transaction references, not your full payment details.
8) Data Sharing
We may share information with service providers (hosting, analytics, payment processors, support tools) and authorities if required by law. We do not sell personal data.
9) Data Retention
- Account data: kept while your account is active
- Order data: retained as required by law
- Support logs: stored for a reasonable period for service improvement
10) Security
We use safeguards including HTTPS, encrypted passwords, and access control. No method is 100% secure, so use a strong, unique password.
11) Your Rights
- Request access to your personal data
- Ask for corrections or deletions (subject to required transaction recordkeeping)
- Opt out of marketing emails anytime
- Contact us at Support@tantratlc-mobile.com for any requests
12) Game Platforms
If you play via Steam or mobile app stores, those platforms collect their own data under their policies. We receive only what’s needed to operate your account.
13) Policy Updates
We may update this Privacy Policy. Changes will be posted on our site with the updated date above.