Support Center
We’re here to help! Browse our FAQ or submit a ticket below. Our moderators typically respond within 24-48 hours.
How Can We Help?
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Technical Issues
Game crashes, connection problems, performance issues, or installation errors.
Account Support
Login issues, password resets, account recovery, or profile problems.
Billing & Purchases
Payment questions, refund requests, or issues with in-game purchases.
Report Player
Report harassment, cheating, exploits, or other violations of our Terms.
RMT Issues
Questions about real-money trading policies or reporting RMT scams.
General Inquiry
Questions about gameplay, features, updates, or anything else.
Submit a Support Ticket
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Other Ways to Reach Us
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Email Support
Send us an email directly:
support@storiainteractive.com
Community Discord
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discord.gg/lostcodex